Privacy Policy of Auroa Agri
Last updated: October 1, 2025
Auroa Agri ("we," "our," or "us") operates the website www.auroraagri.com(the "Website"). We are committed to protecting the privacy of our customers, distributors, wholesalers, business partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or interact with our products and services.
1. Introduction
Welcome to our website. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, contact us, request quotations, visit our website, submit inquiries, request quotations, communicate with our sales team, or otherwise interact with our products and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Full Name
- Company Name
- Job Title
- Email Address
- Phone Number
- Country or Region
- Shipping Address
- Billing Information (if applicable)
- Inquiry Details
- Product Requirements
- Project Information
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Referring Website
- Cookie Data
3. How We Collect Information
We collect information when you:
- Submit a contact form
- Request a quotation
- Download catalogs
- Subscribe to newsletters
- Communicate with our sales team
- Visit our website
- Participate in surveys
- Attend exhibitions or events
- Contact us by email or phone
4. How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare quotations
- Process business cooperation
- Provide OEM & ODM services
- Improve customer service
- Deliver requested information
- Send newsletters
- Improve website performance
- Analyze website traffic
- Prevent fraud
- Comply with legal obligations
5. Cookies Policy
We use cookies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Personalize content
- Measure marketing effectiveness
You may disable cookies through your browser settings; however, some website functions may not operate properly.
6. Third-Party Services
We may use trusted third-party service providers, including:
- Google Analytics
- Google Tag Manager
- Email Marketing Platforms
- CRM Systems
- Logistics Providers
- Cloud Hosting Providers
These providers process information only for the services they perform on our behalf.
7. Information Sharing
We do not sell your personal information.
We may share your information with:
- Authorized employees
- Business partners
- Logistics companies
- Payment providers
- Government authorities when required by law
8. Data Retention
We retain personal information only for as long as necessary to fulfill business purposes, legal obligations, resolve disputes, and enforce agreements.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of Internet transmission or electronic storage is completely secure.
10. International Data Transfers
As an international business, your information may be transferred to and processed in countries outside your residence.
Where required, we implement appropriate safeguards to protect your personal data.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
12. GDPR Rights
If you are located in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR).
You have the right to:
- Request access
- Request correction
- Request deletion
- Restrict processing
- Data portability
- Lodge complaints with supervisory authorities
13. Children's Privacy
Our website is intended for business customers and is not directed to children under the age of 16.
We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately after being posted on this page.
We encourage you to review this page periodically.
The revised version will be indicated by updating the "Last Updated" date at the top of this page.
15. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us.